Compose Operation Platform (COP) is a comprehensive, turn-key solution for centralized operations management. It is built upon the robust fault management capabilities of IBM Watson AIOps (NOI), advanced data handling through Elastic, and powerful performance management provided by IBM SevOne.
COP represents Compose IT’s specialized approach for managing network fault and performance operations using IBM technologies. We have used our experience working with many customers in different industry domains and made a solution to manage what we see is important, adding features to enable flexible and efficient management of this platform over time. COP is not just a software it has its own data model and processes in combination with the right tools to allow the solution to be managed effectively.
Tickets
Events
Logs
Metrics
Data
COP
Compose Operation Platform
Compose Collection
IBM AIOps (NOI)
To differentiate our proprietary software from IBM’s native products, we offer a suite of purpose-built modules known as the Compose Collection. These modules are seamlessly integrated on top of IBM’s platforms, extending their capabilities to streamline, automate, and enhance operational workflows in fault and performance management domains.
If desired, in addition to installation, we offer complete operation and maintenance of COP in addition to support for the included components from IBM, Elastic and SevOne.
Thanks to its modular architecture, COP allows customers to adopt only the components that best fit their specific operational needs — delivering flexibility, efficiency, and measurable value in the network operations.
Key FEATURES
COP Key Features
Fault & performance management powered by AI
Dedicated data layer for insights and dashboards
All Compose Collection modules included
Deployable On-Prem or on IBM Cloud infrastructure
Powerful
Error handling, the ability to aggregate events, from virtually any imaginable source and then normalize, deduplicate, correlate, and add operational and business context to each event is at the heart of the Compose Operation Platform. Through this, we can thereby automatically prioritize and filter out what is important.
Netcool is very powerful and was originally built to handle massive amounts of events in telecom environments, and can scale both horizontally and vertically to accommodate the most demanding environments.
We support solutions today in diverse environments ranging from traditional IT, telecom and physical infrastructure all the way to IoT solutions for global environments. Although most of our customers use COP for IT and IT-related environments, we also have customers that are not related to IT at all and manage events and alerts from things like escalators, elevators, machines, environmental systems, radio and even different types of lifting cranes.
Flexible
COP is very flexible. All fields, filters, views and attributes can be customized and adapted to your needs and your way of working.
This flexibility allows, among other things, that a new source system can be added without affecting the way you work and we see that the sources can be kept as simple as possible. This is made possible thanks to a design where your business logic is handled by the Compose Operation Platform, COP and not in the source systems themselves.
While we have an established best practice for implementing COP we want to emphasize that the solution is highly flexible and can easily be adapted to your specific needs and requirements.
Secure
Just as the architecture and usability are flexible, so is security. Everything from encryption of communications and data at rest, individual or role-based access to audit trails and context-based alarm access will be tailored to your needs.
The information created and managed by this operations platform can be very useful far beyond the front-line and second-line users of the operations center, and based on our experience we suggest making the information collected by the system available to a wider user community. The more the collected information is used in your organization, the higher the data quality and thus the value increases. It becomes a positive spiral.
AD integration and encryption of communications are included in the standard set and the system can be configured to meet your security requirements without affecting usability.
The COP has the capabilities required to be deployed in military grade environments.
Value
By using COP as your operations platform, you’ll have a solution that can support your efforts whether you’re running traditional ITIL, DevOps, or aiming for AIOps and Closed-Loop-Operation. Many of our customers use COP successfully while also having a mixture of these.
COP gives you both flexibility while having a robust core. For this, you can develop any number of solutions adapted to your processes, procedures and strategies.
There is a saying that the only constant is change and COP is designed with this in mind. Technologies come and go and monitoring systems and EMS (source systems) evolve with them. COP has the agility to adapt and adjust to these changes while remaining in line with any changes to your requirements as your business and your markets evolve.
If you don’t want to take our word for it, take a look at our customers: many of them have been running iterations of COP for 10+ years with the same core structure, event process, and central operating platform evolving and becoming more relevant and viable with time.
Compose Collection
Compose Collection
– a modular toolbox built on top of IBM’s Fault Management platform, designed to handle alarm normalization, advanced automation, and reporting.
Dynamic Event Manager
Correlation, triage, predictive alarms, operator behavior
Dynamic Dashboard
Custom visualizations, drag-and-drop dashboards
Reports & Visualization
AI-powered insights, filtering, statistics
AI Operator
Correlation, triage, predictive alarms, operator behavior
Self Monitoring
System introspection, inventory, visualization
AI Connector
Connect to GenAI (LLM), WatsonX, anonymized prompts
Integration Module
API tokens, webhooks, CIM client
Compose Collection runs on IBM Netcool and is ideal for operators who already use or plan to migrate to this UFM platform.
COP As A Service
COP as a Service
– is tailored for telecoms still relying on EMS-based alarm systems or shifting to a cloud-first model.
Monitor all alarms through a centralized Netcool dashboard
Delivered securely via IBM Cloud with SLA-backed reliability
Includes all Compose Collection tooling
Web-GUI alarm monitoring from anywhere
EMS integrations handled by Compose IT consultants
References
A Nordic telecom operator, Compose IT and IBM
“Working with Compose IT and Compose Operation Platform is really easy; if you have an idea and you ask if it’s possible, it’s very likely that they will say yes.”
– Nordic Telecom Operator
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