Compose IT today presents the results of its annual customer survey for 2025. The survey shows a clear and consistent positive development in how customers perceive the collaboration, with particularly strong results in availability, expertise, and delivery capability.
A recurring and prominent theme in this year’s survey, conducted by the independent analysis firm Great Consulting, is that an increasing number of customers view Compose IT as a long-term strategic partner rather than solely an operational supplier. This reflects a growing level of trust in Compose IT’s ability to support both stable operations and future development within customers’ organizations.
Customers particularly highlight:
- High availability and fast response times
- Deep technical expertise and strong understanding of business needs
- An increased level of proactivity, advisory capability, and holistic perspective
“The results confirm that our long-term focus on quality, structure, and close customer dialogue is delivering tangible value. It is especially rewarding to see that customers perceive us as a partner contributing to their long-term goals—not just through technology, but through committed and engaged collaboration,” says Jonny Sigemo, CEO of Compose IT.
Compose IT views the customer survey as a key component of its continuous quality and improvement efforts. The insights are actively used to further develop the offering, strengthen ways of working, and deepen customer dialogue. The ambition is to continue building long-term relationships and further reinforce Compose IT’s position as a trusted, business-oriented, and highly engaged IT partner.
For further information, please contact:
Jonny Sigemo, CEO, Compose IT, Phone: +46 10 333 10 60, Email: jonny.sigemo@compose.se
About Compose IT
Compose IT has more than 25 years of experience delivering customized solutions and services within Service Assurance, IT Service Management, and Application Performance Management. We work with both public and private organizations across a wide range of industries throughout the Nordic region. Our offices are located in Stockholm, Gävle, Östersund, and Örebro.
